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Writer's pictureLaurel Rundle

Brand Sampling: The Importance of Driving Trial and Awareness

Updated: Aug 22

Today's increasingly competitive market makes standing out more crucial than ever when it comes to introducing and expanding your brand. For those aiming to make a splash, focusing on trial and awareness can be a game-changer. Unlike traditional marketing activities which measure success on immediate sales or redemption, prioritizing trial initiatives can significantly impact brand visibility and consumer engagement. We might be a little biased, but sampling programs play a huge role in introducing brands to new audiences, ultimately nurturing long-term customer relationships, and we have the numbers to prove it!


Any brand whose value proposition or core differentiator revolves around taste or efficacy cannot rely on gaining trial from a focus on media alone. This is only supported by a report by Forbes that samples are the third largest driver of product purchase after past experience and recommendations from friends and family. This makes the why behind a trial-based campaign pretty obvious. But when it comes to the best time for brands to launch these campaigns, there are a few specific times where hand-to-hand brand sampling is even more lucrative. These include the introduction of completely new-to-market brands, the sharing of new SKUs or products (who doesn’t love a new flavor!) and even a new retailer debut. 


Read on for factors to keep in mind when considering a brand sampling campaign:


Brand Launches: Launching a new brand is like standing out in a crowded networking event—you need to make a memorable first impression. Creating awareness is not just about getting noticed; it's about laying the foundation for long-term recall and trust. This initial phase is especially important because it sets the tone for how consumers perceive and interact with your brand. Sampling programs are the perfect tool to support these goals. They provide a tangible experience; a taste, smell or feel that other advertising does not. This engagement not only creates a direct and personal connection, but breaks down barriers to trial. Consumers are often hesitant to commit to a new brand without first hand experience. By offering samples, you invite them to try your product risk-free, encouraging them to experience what sets your brand apart from competitors.


Ultimately, hand-to-hand sampling programs for new brand launches serve as a catalyst for building meaningful relationships with your audience. Transforming observers into loyal advocates with one little engagement in their daily life.


Introducing New Products: The ultimate goal with new product introductions is to convert consumer curiosity into preference. This transition from awareness to advocacy hinges on the ability to provide a compelling reason for consumers to choose your product over alternatives. In addition to offering a hands-on, experiential approach, sampling mitigates the inherent risk consumers perceive when trying something new. By offering a sample, you remove barriers to trial, allowing consumers to explore your product without committing cash. This gesture of confidence in your product's quality encourages them to take that first step towards purchase.


For new product launches, sampling isn't just about distributing freebies; it's about strategically positioning your product for success. It's about creating memorable moments that convert awareness into consumer loyalty and market growth.


Expanding Distribution Channels: Expanding into new retailers comes with the opportunity for brands to reach broader audiences and strengthen their market presence. However, stepping into a retailer like Whole Foods requires more than just placing products on shelves.

In this scenario sampling programs offer a direct and engaging way to introduce your product to potential customers. Imagine distributing your samples to gyms within a certain distance from a retailer, including coupons directing them to the specific aisle. Consumers who may not have been actively seeking your product are enticed to try it and now made aware of exactly where to purchase. Beyond awareness, brands can tailor programs to activate where and when special offers are active, like a CPG nut brand who wanted to promote a BOGO offer in Publix stores.


Ready to drive awareness and trial of your brand? Contact Aha! Marketing today to explore how our tailored sampling programs can amplify your market presence and drive lasting brand loyalty. 

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